Welcome to Vrindavan Farms! By accessing or using our website, https://www.hapusmango.in/ (the "Site"), you agree to comply with and be bound by the following terms and conditions (the "Terms"). Please read these Terms carefully before using our services.

1. Introduction

Vrindavan Farms is an e-commerce platform offering premium mangoes directly from our farm to your doorstep. These Terms govern your use of our Site and services, including the purchase of products, browsing, and access to other content provided through our website.

By using this Site, you confirm that you have read, understood, and agree to abide by these Terms.

2. Use of the Site

• Eligibility: You must be at least 18 years old to use this Site or make a purchase. If you are under 18, you may use the Site with the permission of a parent or guardian.
• Account Creation: To place an order, you may be required to create an account. You agree to provide accurate, current, and complete information when creating your account. You are responsible for maintaining the confidentiality of your account information.
• Site Access: We reserve the right to withdraw or modify our services and content on the Site without notice. We may suspend or terminate your access to the Site if you violate these Terms.

3. Products and Pricing

• Product Information: We strive to display accurate descriptions, images, and details about our products. However, we do not warrant that the information is always 100% accurate, complete, or error-free. Prices, availability, and product details are subject to change without notice.
• Pricing: All prices listed on the Site are in [currency] and are subject to applicable taxes and shipping charges. The final price will be displayed during the checkout process.
• Order Acceptance: By placing an order on the Site, you offer to purchase the selected products subject to these Terms. We reserve the right to reject or cancel any order at our discretion, including but not limited to situations involving product availability, errors in pricing, or suspicious activity.

4. Payment

• Payment Methods: We accept various payment methods, including credit/debit cards and other secure payment gateways. Payment is processed through third-party payment processors and is subject to their terms and conditions.
• Payment Authorization: By submitting your payment information, you authorize us to charge your selected payment method for the total amount of your order, including shipping fees and applicable taxes.

5. Shipping and Delivery

• Shipping Policy: We ship orders to locations as specified on the Site. Delivery times may vary depending on the destination. Once your order is shipped, you will receive an email with tracking details (if available).
• Delivery Times: Estimated delivery times will be displayed during the checkout process. We are not responsible for delays caused by factors beyond our control, including third-party delivery services, weather conditions, or other unforeseen events.
• Shipping Costs: Shipping charges are calculated based on the delivery location, size, and weight of the order. Any applicable shipping fees will be added to your order total during checkout.

6. Cancellation and Refunds

Please refer to our Cancellation and Refund Policy for detailed information on how to cancel your order and request a refund. Refunds are processed according to the conditions outlined in our policy, including for damaged, incorrect, or unsatisfactory products.

7. Returns and Exchanges

We accept returns and exchanges only in cases of damaged, defective, or incorrect products. For more details, please review our Returns Policy. All returns and exchanges must be requested within 24 hours of receiving the product.

8. User Responsibilities

• Accurate Information: You agree to provide accurate, up-to-date information when placing an order or interacting with the Site.
• Prohibited Activities: You agree not to engage in any unlawful or fraudulent activity while using the Site, including but not limited to:
• Hacking or attempting to gain unauthorized access to our systems.
• Violating intellectual property rights.
• Engaging in any activity that could damage the reputation of Vrindavan Farms.

9. Intellectual Property

All content on the Site, including text, images, logos, graphics, videos, and trademarks, are the property of Vrindavan Farms or our licensors. You may not use, copy, reproduce, or distribute any content from the Site without our express written consent.

10. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Site, you consent to the collection and use of your data as described in the Privacy Policy.

11. Limitation of Liability

• No Warranties: The Site and its content are provided "as is" without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
• Limitation of Liability: Vrindavan Farms is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site, products purchased, or any interactions with the Site.

12. Indemnification

You agree to indemnify and hold harmless Vrindavan Farms, its affiliates, and its employees from any claims, losses, liabilities, damages, or expenses (including legal fees) arising out of your use of the Site, your breach of these Terms, or any violation of applicable laws or third-party rights.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of [jurisdiction]. Any disputes arising from these Terms or your use of the Site will be resolved through binding arbitration or in the courts of [jurisdiction], as applicable.

14. Modifications to the Terms

Vrindavan Farms reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with the revised date. It is your responsibility to review these Terms periodically to stay informed of any updates.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

• Email: order@hapusmango.in
• Phone: +91 9850050042 +91 9766740042

Address: Vrindavan Farms

At.Post. Dhauvali

Tal :- Rajapur.

Dis. Ratnagiri

Pincode :- 416702

Sales Office :-

Muthe Lane, Panchavati, 

Nashik 422003